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Terms & Conditions
Shipping

We ship within 1 business day. Orders received as late as 3 PM on a business day excluding holidays will usually be shipped out that day or the day after (USA).

We only ship to actual addresses. No P.O. Box's! Shipments are either UPS (Continental USA and Canada). International orders may be shipped USPS or UPS (all other countries).

You should receive an automatic email from the carrier (ie UPS) after the first business day. If you did not please email us and we will provide it to you upon request only after 5 business days.

We do not ship to APO/FPO and Post Office box addresses.
Shipments going to Hawaii, Puerto Rico and or Alaska are subjected to a $15 surcharge on top of the standard price as listed.

We do ship to international addresses. Buyers are responsible for any international customs, government taxes and duties that may apply. International and out of continental USA orders may also be delayed up to 5 business days prior to shipping to ensure that all paperwork and customs information is complete.

The following are shipping "Add on's"...
Please add on any additional option you would like when checking out. Double Box Shipping + $2.00 (and it's worth it!) This means that the original retail box will be placed in to shipping approved box for it's protection during transit and comes with free additional packaging.

Payment
We accept payment by credit cards pays via PayPal. Immediate payment is required. Payment needs to be received within 24 hours of purchase or the transaction may be cancelled.
Returns
We warranty all of our products unless otherwise stated for 30 days. We only accept returns for exchanges on defective products. In the unlikely event that a return is requested, all returns must include all original items undamaged, in re-saleable condition, all original packaging including manuals, warranty forms, etc. Shipping and handling fees are not refundable. Buyer is responsible for shipping costs incurred shipping products back. For Warranty/Returns we only exchange for exact / same product purchased. No refunds.
Customer support

Our customer support is available

  • Skype us at: virtual_commerce
  • Or use the ask seller question link at the top of the listing
  • Or contact us at 800-959-281
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